The details
Refund & Cancellation Policy
Last updated: October 4, 2026
1. Free plan
The Free plan costs nothing, so there is nothing to refund. You can delete your account at any time.
2. Pro monthly and yearly
You can cancel any time from Plan & billing in your dashboard. Cancelling stops the next renewal; you keep Pro until the end of the period you already paid for. We do not give partial refunds for unused time, except where the law requires it.
3. Lifetime (one-time payment)
Lifetime is a single payment, not a subscription, so there is nothing to cancel. You can request a full refund within 14 days of purchase by contacting us. After 14 days, Lifetime payments are non-refundable except where the law requires it. “Lifetime” means for as long as your account exists and MelodyLane operates the service.
4. Your legal rights
Nothing in this policy limits rights you have under the consumer laws where you live — for example the 14-day right of withdrawal for customers in the EU and UK, or local rules on automatic renewals. Where those laws give you more, they apply.
5. Billing mistakes
If you were charged twice or charged in error, contact us and we will refund the mistaken charge.
6. How to ask for a refund
Use the contact form with the email on your account and the date of the payment. Approved refunds go back to the original payment method, usually within 5–10 business days depending on your bank.
7. Related
See also our Terms & Conditions and Privacy Policy.